Who we are

Our website address is: https://homebuildingassist.com.au and our business name is Home Building Assist. We are located in Essendon North VIC 3041 and you are welcome to visit our office by appointment as our inspector is often out working, providing inspection services and assisting home builders and owner builders.

Collection of your personal information:

There are many aspects of the site which can be viewed without providing personal information, however, for access to certain features and customer support features and discussions about you or your requirements, you may be required to submit personally identifiable information. This may include but is not limited to your name, company name, phone number, email address and physical address.

Sharing of your personal information:

We will never sell your information however we may send your personal or company information to third parties we deal with in order to service your requirements related to the products and services that Home Building Assist offers. This may include, but is not limited to, handling customer enquiries, other professional services, processing transactions and/or scheduling meetings with you. By using Home Building Assist’s products and services you agree that we can forward your details to these third parties but that Home Building Assist is not bound by third party privacy policies.

Use of your personal information:

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

We may use your information to market our products and services to you or contact you through third party applications such as Facebook.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will use it for these new purposes. Only data collected from the time of the policy change forward will adhere to our updated practices.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Use Of Cookies:

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web Browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. (Such as using Google Analytics/Google Search Console).

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer or Firefox) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you disable cookies (turn them off), some features of the site may be disabled.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Accessing Your Personal Information:

You have a right to access your personally identifiable information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Home Building Assist reserves the right to charge a minimal fee for searching for, and providing access to, your information on a per request basis.

Changes to this Privacy Policy:

Home Building Assist reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Contacting us:

Home Building Assist welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us.